Computer Work is Tiring!

Tired businessman sitting at the table with laptop in office. Focus on laptop

Computer work is not glamorous and often tiring. This week, a business customer of ours had a Tupperware bowl fall from a shelf at home and hit his laptop. Somehow, the keystrokes typed by the falling projectile deleted his e-mail account and all of his e-mails in Windows Live Mail. He hired us to recover the e-mails and set up his account again. As long as we had the computer, I recommended he move to Outlook e-mail software. It took over a day to do this! It took 8 hours to restore some e-mail files from his backup hard drive. It also took time to delete the thousands of duplicate e-mails and addresses in his old Live Mail and to convert to Outlook. To speed things along, I installed remote control software on his laptop and nudged the processes along from home that night. I worked until midnight and woke up at 2am, 5am and 7am to keep processes going. I probably didn’t get paid for all of my time but I am proud of the work we did. Not many technicians could do what I did for him. Yawn!

I Upgraded to Windows 10

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Well, I took the plunge and upgraded my main work computer to Windows 10 last weekend. To my delight, the process went very well. My computer feels a bit faster and smooth. Windows 10 is good until 2025 (9 years from now), while Windows 7 expires in 3 years.

Yes, we have upgraded dozens of customers to Windows 10, but my own computer has dozens of specialty software programs on it that may not like the new operating system. This is one reason I procrastinated. To be safe, I “cloned” my hard drive to another hard drive prior to the upgrade in case things didn’t go well. We do the same process for our customers. The free Windows 10 upgrade expired July 29th, but we can upgrade your computer to Windows 10 for $149 (or $199 for same-day service). This includes a Windows 10 license and our labor to make the transition go smoothly. Give us a call at 952-939-0174 if you wish to discuss your own upgrade.

$99 Laptop?

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A company whose name rhymes with “Hell” is offering a $99 laptop this coming Black Friday. (Quantities limited, of course.) A $99 laptop?  Unbelievable? Fantastic value? Not really. What do you get for $99?

  • A brain-dead Celeron processor that is very slow compared to the faster i7, i5, i3, or even Pentium processors found in cheaper computers.
  • 2GB memory, compared to the 4GB to 8GB we put into even our refurbished computers. This makes the computer able to barely start Windows 10 and launch a single program without getting really slowww….
  • 32GB hard drive, compared to the 500GB hard drives we have with our models. Don’t expect to save many pictures, videos, or e-mail. I have USB flash drives that are bigger than that! 
  • 11.6″ screen you can barely use. If you have vision problems or are older, skip this laptop. You won’t be able to see the menus or web sites clearly. We have laptops that range from 12.1″ to 17.1″ screens. Don’t settle for tiny!

At $99, there had to be a catch. Don’t fall for it. Get the correct laptop for your needs, not just what they’re pushing. Quit salivating over the great price. We can help you get a laptop that fits your budget AND your needs.

Trick or Treat!

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We have a Halloween special until 10/31. Save $100 on any used or new computer over $500. Also, get a FREE 32GB USB 3.0 (the faster kind!) flash drive with any $100 purchase.

Also, leave us a Google review and we will give you $50 off any service. Just click on the link and give us a review, good or bad. Thank you!

 

Get More Speed (and Safety) with a New Wireless Router

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I went to a customer’s home this week and I usually test the speed of their Internet using www.speedtest.net. I was surprised she was only getting 15Mbps speed when she is paying for 75Mbps. She was getting 1/5th the speed! I found out the problem was her antiquated wireless router from Linksys. I replaced it with a newer model that could stretch the signal throughout her house. She is now getting 50-75MBps wherever she is in the house. If your router is older than 2 years, you might want to replace it. We can program the router with the same password so you don’t have to reprogram everything that uses it. Please call us at 952-939-0174.

Back Up for a Rainy Day!

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We had a customer drop a laptop just 1 foot onto a carpeted floor. The computer seemed to be fine but started locking up and then just wouldn’t start after 2 weeks. Her hard drive was failing. She hadn’t backed up her files for 6 months. We saved all of her files, including pictures of her two 6-year-old twin girls. We can help you back up your files to the cloud or to an external hard drive or flash drive. Paying us to prepare a backup system is way less than hiring us for data recovery services.

What is Your Data Worth?

Hard Drive reflecting circuit board at angle

Hard Drive reflecting circuit board at angle


A competitor hired us for the 2nd time to save them embarrassment. A technician at this larger business reinstalled Windows on top of the customer’s hard drive before backing up her files. Whoops! They tried 3 different data recovery programs and failed to get any files back. They brought the hard drive to us (in their pockets without being in an antistatic bag) and we tried to recover her files. The competitor restored “garbage” files on top of the existing drives (a big no-no), which made our job even more difficult. After 5 hours and 5 different data recovery programs, we retrieved 15% of the customer’s files. Her address book, pictures of her grandparent’s funeral, poems, and more. However, the competitor didn’t want to pay us for our work and would rather suffer the customer’s wrath. Moral of the story: back up your files and bring your computer to a professional with almost 30 years of experience.

Computer Graveyard

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At Strike Twice Computers, we are in limbo. We are expected to keep up with the latest technology and trends while supporting old technology. Today, we got a Windows 98 computer up and running. The disk check and disk defragmenter have not been run in over 8 years! The customer, who has irreplaceable DOS programs on this computer, is going to have us clone her hard drive so it is newer and faster. We don’t want to be a computer graveyard, but it is nice to have the right parts for those older computers.

Protect Your Work!

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Sadly, several customers have had failing or vandalized hard drives in the last 2 weeks. We have saved most of them…for a price. If your hard drive is older than 3 years old, hire us to clone it onto a brand new and preferably solid-state drive. Also, 2 customers have opened up malicious e-mails and had their files encrypted with a ransom note. Unfortunately, those files are unrecoverable. Do not open up links or enable Word or Excel features to supposedly “read” a file or resume. If you have any doubts, call us first at 952-939-0174. Also, have an external back up drive, cloud-based backup service…or both! Be careful out there!

Windows 10 Upgrade Headaches

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What a week we’ve had at Strike Twice Computers. Microsoft’s aggressive pushing of the Windows 10 upgrade has caused customers a lot of anger. Over a dozen people hired us to revert them back to their prior operating system. Even after the reverting, some customers had some problems, which we fixed. By the way, we can block the Windows 10 upgrade for you. The Windows 10 upgrade is free until July 29th. After that, it will cost you $119.